Shipping and Pre-order FAQ

Will I have to pay import duties?

NO! All products ship within Australia, from Australian warehouses!

How do pre-orders work?

BoxThrones are big and heavy, so it's difficult for us to keep them in a warehouse. Instead, we operate on a pre-order basis and BoxThrones are made to order once every few months.

We have production "waves" where we pre-sell a limited amount of products before or after the boat has left, and it arrives in the Australia about 2-3 months after pre-orders close.

Questions? Feel free to reach out to us at info@storemyboardgames.com!

Wave 26 timeline (current wave):

CURRENT STATUS: Taking pre-orders

  • Pre-orders close: September 30
  • Manufacturing: October 1 - November 1
  • Shipping to Australia: November 1 - December 15
  • Delivery to customers: December 15 - January 5

Wave 25 timeline:

CURRENT STATUS: Manufacturing

  • Pre-orders close: August 31
  • Manufacturing: September 1 - September 30
  • Shipping to Australia: October 1 - November 30
  • Delivery to customers: December 1 - December 15

Wave 24 timeline:

CURRENT STATUS: Shipping on ocean

  • Pre-orders close: July 31
  • Manufacturing: August 1 - August 31
  • Shipping to Australia: September 1 - September 30
  • Delivery to customers: October 1 - October 20

Wave 23 timeline:

CURRENT STATUS: Arrived in port

  • Pre-orders close: June 30
  • Manufacturing: July 1 - July 31
  • Shipping to Australia: August 1 - August 30
  • Delivery to customers: September 1 - September 30 (customs delay)

Wave 22 timeline:

CURRENT STATUS: Delivering to customers

  • Pre-orders close: May 31 
  • Manufacturing: June 1 - June 30
  • Shipping to Australia: July 1 - August 1
  • Delivery to customers: August 1 - September 17 (customs delay. but delivering to customers now)

Wave 21 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: April 30 
  • Manufacturing: May 1 - June 1
  • Shipping to Australia: June 1 - July 1
  • Delivery to customers: July 1 - August 25 (customs delay)

Wave 20 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: March 31 
  • Manufacturing: April 1 - May 1
  • Shipping to Australia: May 1 - June 1
  • Delivery to customers: June 1 - August 5 

Wave 19 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: February 28 
  • Manufacturing: March 1 - April 1
  • Shipping to Australia: April 1 - May 1
  • Delivery to customers: May 1 - June 10

Wave 18 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: January 31 
  • Manufacturing: February 1 - March 15
  • Shipping to Australia: March 15 - April 19
  • Delivery to customers: April 19 - June 10 

Wave 17 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: December 31
  • Manufacturing: January 1 - January 31
  • Shipping to Australia: February 1 - March 1
  • Delivery to customers: March 1 - March 10

Wave 16 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: November 30
  • Manufacturing: December 1 - December 30
  • Shipping to Australia: January 1 - February 1
  • Delivery to customers: February 8 - February 26

Wave 15 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: October 31
  • Manufacturing: November 1 - November 30
  • Shipping to Australia: December 1 - December 20
  • Delivery to customers: January 18 - February 5

Wave 14 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: September 30
  • Manufacturing: October 1 - October 31
  • Shipping to Australia: November 1 - November 20
  • Delivery to customers: January 1 - January 31

Wave 13 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: August 31
  • Manufacturing: September 1 - September 30
  • Shipping to Australia: October 1 - October 20
  • Delivery to customers: October 20 - December 9

Wave 12 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: July 31
  • Manufacturing: August 1 - August 31
  • Shipping to Australia: September 1 - September 20
  • Delivery to customers: September 20 - October 10

Wave 11 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: June 30
  • Manufacturing: July 1 - August 1
  • Shipping to Australia: August 1 - August 20
  • Delivery to customers: August 20 - September 10

Wave 10 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: May 31
  • Manufacturing: June 1 - July 1
  • Shipping to Australia: July 1 - August 20
  • Delivery to customers: August 20 - August 30

Wave 9 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: April 30
  • Manufacturing: May 1 - June 1
  • Shipping to Australia: June 1 - July 20
  • Delivery to customers: July 20 - August 10

Wave 8 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: March 31
  • Manufacturing: April 1 - May 1
  • Shipping to Australia: May 1 - May 20
  • Delivery to customers: May 20 - June 5

Wave 7 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: January 31
  • Manufacturing: February 1 - March 31 (this manufacturing window was originally scheduled to end on March 10, but was delayed to March 31 due to corona virus-related delays)
  • Shipping to Australia: April 5 - April 25
  • Delivery to customers: April 25 - May 5

Wave 6 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: November 30
  • Manufacturing: November 30 - December 30
  • Shipping to Australia: January 10 - January 26
  • Delivery to customers: January 31 - February 6

Wave 5 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: September 30
  • Manufacturing: September 30 - November 19
  • Shipping to Australia: November 19 - December 10
  • Delivery to customers: December 10 - December 15

    Wave 4 timeline:

    CURRENT STATUS: Complete

    • Pre-orders closed: July 31
    • Manufacturing: July 31 - September 15
    • Shipping to Australia: September 15 - October 25
    • Delivery to customers: October 25 - October 31

        What is your refund policy?
        Because of the expense in shipping BoxThrones (we're sending hefty metal furniture across the world!), we cannot accept returns unless they are due to our mistake in picking/shipping (i.e., you received the wrong item or color in your order). We will send you a return label in this case and then reship the correct item to you once the error item has been returned to UPS/Purolator.